Knowledge Documents
Frequently Asked Questions
- Complaints process
- What is an IDNO?
- Do you have a list of the current IDNO’s operating in the uk?
- What is SECR?
- Will the billing rates remain fixed on the bill for the whole year?
- Why do I need to provide the maximum electric load in kVA?
Process Documents
- C2: New Meter Installation Onboarding Knowledge Document Customer Version 2.0
- L1: Monthly Legislation Updates to your Inbox Onboarding Knowledge Document Customer Version 1.0
- L2: Quarterly Legislation Review Onboarding Knowledge Document Customer Version 0.1
- E1E: Data-Led Measurement & Targeting Partner Onboarding Knowledge Document Customer Version 1.0
- D1: Meter Operator & Data Contract Consolidation Onboarding Knowledge Document Customer Version 1.0
- D0: Metered Data Quality Management Service Onboarding Knowledge Document Customer Version 1.1